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Please remember that, as per regulations, UIOs are required to respond to emergencies by clearing or being onsite within 2 hours, even on holidays. They are then required to report the status of the locate via 360 Feedback within 3 business days of completion. It is the responsibility of UIOs to ensure all necessary arrangements are in place to maintain compliance year-round.
If we do not receive a response from you regarding this matter, we will accept that as a confirmation that you do not require any changes.
To inform Ontario One Call please contact Member Services at memberservices@ontarioonecall.ca
Please note OOC's Support Services will remain open throughout the holiday period, however, Member and Client Services will not be available on the Statutory Holidays.
Regards, Ontario One Call

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